Privacy Policy

Introduction

EasyCheck ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our field execution platform and services.

By accessing or using EasyCheck, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including information collected during free trials or pilot programs, through:

Demo Request Forms: Name, work email address, company name, job title, industry, team size, phone number (optional), and any information you voluntarily provide about your business needs
Pricing Request Forms: Name, work email address, company name, team size, phone number (optional), and rollout details you choose to share
Contact Forms: Name, email address, and message content
Account Information: Name, email address, phone number, company name, job title, and password when you create a platform account
Business Information: Store locations, asset details, route information, and organizational data entered into the platform
Photo & Media Content: Images, videos, and documents uploaded through the platform
Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

1.2 Information Collected Automatically

When you use our services, we automatically collect certain information:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages viewed, features used, time spent on platform, click patterns
Location Data: GPS coordinates and timestamps when you use photo verification features
Log Data: Access times, error logs, and system activity

1.3 Information from Third Parties

We may receive information about you from third-party services you connect to EasyCheck, such as:

Single sign-on authentication providers
Integration partners and API connections
Business partners and resellers

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

Provide, maintain, and improve the EasyCheck platform
Process and fulfill your transactions and requests
Respond to requests for pricing, product information, or demonstrations, including sending pricing details or scheduling follow-up conversations when requested
Enable photo verification, GPS tagging, and compliance scoring
Generate reports, analytics, and insights for your team

2.2 Communication

Send service updates, security alerts, and administrative messages
Respond to your comments, questions, and support requests
Contact you in response to a request you initiate, such as requesting pricing or booking a demo
Provide training, onboarding, and customer success resources

Marketing Communications: We do not send unsolicited marketing emails. You will only receive marketing communications if you have explicitly opted in to receive them.

2.3 Platform Improvement

Analyze usage patterns to improve features and user experience
Conduct research and development for new capabilities
Monitor and analyze platform performance and reliability
Detect, prevent, and address technical issues and security threats

2.4 Legal and Compliance

Comply with applicable laws, regulations, and legal processes
Enforce our Terms of Service and other policies
Protect the rights, property, and safety of EasyCheck, our users, and the public

3. Your Rights and Choices

You have the following rights regarding your personal information:

3.1 Access and Portability

You have the right to access your personal information and request a copy of your data in a portable format.

3.2 Correction and Updates

You can update or correct your account information at any time through your account settings or by contacting us.

3.3 Deletion

You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

3.4 Opt-Out of Marketing

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link or contacting us directly.

3.5 Do Not Track

We currently do not respond to "Do Not Track" signals, but we honor opt-out preferences where applicable.

How to Exercise Your Rights: To exercise any of these rights, please contact us at privacy@easycheck.io. We will respond to your request within 30 days.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our platform.

4.1 Types of Cookies We Use

Essential Cookies: Required for basic platform functionality and security
Performance Cookies: Help us understand how you use the platform to improve performance
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Collect aggregated data about platform usage and effectiveness

4.2 Managing Cookies

Most web browsers allow you to control cookies through settings. However, disabling cookies may limit your ability to use certain features of the platform.

4.3 Third-Party Analytics

We use third-party analytics services (such as Google Analytics) to help us understand platform usage. These services use cookies to collect information in an anonymized form.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform, including:

Cloud hosting and infrastructure providers
Payment processors
Email and communication services
Analytics and monitoring tools
Customer support platforms

5.2 Business Transfers

If EasyCheck is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

6. GDPR and CCPA Compliance

6.1 GDPR (General Data Protection Regulation)

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

Right to be informed about data collection and processing
Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making and profiling

We process your data based on legitimate interests, contractual necessity, and with your consent where required.

6.2 CCPA (California Consumer Privacy Act)

If you are a California resident, you have additional rights under CCPA:

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at privacy@easycheck.io.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information, including:

Encryption of data in transit and at rest (AES-256)
Regular security audits and penetration testing
Access controls and authentication requirements
Employee training on data protection and privacy
Incident response and breach notification procedures

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on:

The type of information
The purpose for which it was collected
Legal and regulatory requirements
Legitimate business needs

When information is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

EasyCheck is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on this page with a new "Last Updated" date
Sending an email notification to your registered email address
Displaying a prominent notice within the platform

Your continued use of EasyCheck after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict of laws principles, consistent with our Terms of Service.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Inquiries: privacy@easycheck.io
General Support: support@easycheck.io
Company: EasyCheck, LLC

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