Help Center

How Can We Help?

Find answers to common questions or connect with our team. We're here to help you succeed with EasyCheck.

Existing customers can access full documentation and support inside the EasyCheck app.

Exploring EasyCheck?

See how EasyCheck can transform your field operations. Get a personalized demo and answers to your specific questions.

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Already a Customer?

Access full documentation, release notes, and support tools by logging into your EasyCheck account.

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Frequently Asked Questions

Quick answers to the questions we hear most often.

Getting started is simple. Request a demo and our team will walk you through the platform, understand your specific needs, and help you design a rollout plan. Most teams are up and running within a few weeks, with full onboarding support included.

Every EasyCheck customer gets access to:

  • Dedicated onboarding and implementation support
  • In-app help documentation and tutorials
  • Email support with fast response times
  • Regular check-ins with your customer success manager

Enterprise customers receive additional support options including phone support and custom training sessions.

Yes. Security is foundational to everything we build. EasyCheck uses enterprise-grade security including encryption in transit and at rest, secure cloud infrastructure, role-based access controls, and regular security audits. We're happy to complete security questionnaires and provide documentation for your IT and compliance teams. Visit our Security page for more details.

EasyCheck is built for any organization that needs to verify work in the field. Our customers include:

  • Beverage distributors tracking coolers, tap handles, and POS materials
  • CPG brands verifying retail execution and promotional compliance
  • Retail operations teams managing store resets and merchandising
  • Marketing teams tracking asset placement and brand visibility

Visit our Solutions page to learn more about your industry.

Yes. EasyCheck is designed to fit into your existing workflow. We offer integrations with common business systems and can export data in standard formats. For enterprise customers, we provide API access and custom integration support. Request a demo to discuss your specific integration needs.

EasyCheck pricing is based on your team size and usage needs. We offer annual subscriptions with straightforward, predictable pricing — no hidden fees or surprise charges. Request pricing to get a custom quote based on your specific requirements.

We offer pilot programs for qualified teams who want to test EasyCheck in their real environment before committing. Request a demo to discuss whether a pilot makes sense for your situation.

Most teams are fully operational within 2-4 weeks. This includes account setup, configuration for your specific workflows, user training, and initial data import. We handle the heavy lifting so your team can focus on using the platform, not setting it up. Schedule a demo to learn more about the onboarding process.

Still Have Questions?

For general inquiries, reach out and we'll get back to you within one business day.

Existing customers should contact support inside the app for faster assistance.